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We are pleased to announce that Connect now offers chat functionality and expanded weekend hours of technical support.  Our goal is to provide you with the service you need to get the most out of Connect.

If you have questions or need technical assistance, please visit our online support site for phone, email, or chat.

Canadian Customers, please visit our dedicated Canadian online support site.

System requirements

Connect works best with the following system requirements:

Operating systems

Windows XP Home Edition 2002 SP2,  XP Pro 2002,  Vista Home Premium, Windows 7, Windows 8

Mac OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks

Browsers

Firefox 16+

Internet Explorer 9, 10

Google Chrome 23+

Safari 5.x, 6.x

Plug-ins

Flash 11+

Java SE6, SE7

Quicktime 7.7+

 

Troubleshooting

Click the link below to see if your computer meets the requirements for Connect.

Check My Computer

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